Let's get brutally honest about the small and mid-sized business technology landscape. While Fortune 500 companies deploy armies of IT specialists, multiple redundant systems, and million-dollar security infrastructure, most SMBs are running on hope, duct tape, and whatever their nephew who "knows computers" set up years ago. There's no judgment here, it's a resource allocation reality. But on Cyber Monday, when traffic explodes and threats multiply, that gap becomes a canyon. Big companies have war rooms. You have... Jim's cell phone number, and he's probably shopping too. The attackers know this. They specifically target smaller businesses during high-traffic events because they know the defenses are thin, the monitoring is minimal, and the response capabilities are basically nonexistent after business hours.